|At Brown Machine, we realize how significant unnecessary downtime is to your bottom line.
To that end, Brown Machine's team of full-time parts representatives provides 24 hour / 7days a week parts support. We maintain an “A-list” of fully stocked thermoforming machine parts to ship from inventory the same day. If you need a part, be assured Brown Machine will either have one in inventory, procure it very quickly from a supplier, or make it in our dedicated spare parts manufacturing cell. To reduce parts headaches, we intentionally design thermoforming machines with standard, readily available parts wherever possible. For immediate serviceability, we design with standard, readily available parts and make a conscious effort to use off-the-shelf controls and software.
Our parts department maintains over $1,000,000 in parts inventory to ensure minimal downtime and same day shipments. We have duplicate copies of all machine manuals on hand to identify your spare parts needs. We still support machines that have been in service more than 50 years.
We accept all major credit cards, and our shipping rates are always competitive.